Contact Us

If you have made a purchase from one of our retail partners websites such as Amazon, Asda, Tesco, Sainsbury’s or Wilko etc, or have any questions related to your product then please call : 0345 769 7356

If you have any questions related to Spare Parts then please call: 0345 769 7356

If you have any questions related to Vileda then please call: 0345 769 7356

If you have placed an order through this website and would like to discuss your order please call: 0117 330 2277

All products ordered from the Vileda UK website are fulfilled and processed by Laundry Company Limited and your contract is with Laundry Company Limited Registered in England No. 05700537 | VAT Reg. No. 877305890.

Please be assured we are here to help, but we want to make you aware that there may be a longer delay in us getting back to you due to Covid-19.

In order to speed up the reply process, please include as much information as possible in the form below, for example, product names and full details of your experience.

Additional photos can be sent through to

Please be aware that our offices are now closed due to Covid 19 and we are unable to send out any spare parts at this time, please bear with us, we will send them to you as soon as we are able.

Please do not return any products to us at this time.

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