Contact Us

Please be assured we are here to help, but please be aware that there may be a longer delay in us getting back to you due to Covid-19.

There are different ways to get in touch, you can either complete the contact us form, just select the relevant option from the drop down and include as much information as possible in your response, for example, product names and full details of your experience.or by telephone and email addresses detailed below.

Alternatively please use the phone numbers or emails provided for the relevant area.

To discuss a purchase

If you have placed an order through this website and would like to discuss your order please call: 0117 330 2277 or email support@laundrycompany.co.uk 

All products ordered from the Vileda UK website are fulfilled and processed by Laundry Company Limited and your contract is with Laundry Company Limited Registered in England No. 05700537 | VAT Reg. No. 877305890.

If you have made a purchase from one of our retail partners such as Amazon, Asda, Tesco, Sainsbury’s or Wilko etc, or have any questions related to your product then please call : 0345 769 7356

To discuss a product

If you would like to complete the contact us form below, just select the relevant option from the drop down and include as much information as possible in your response, for example, product names and full details of your experience.
Additional photos can be sent through to customercare.uk@fhp-ww.com
Being as detailed as possible will help to speed up the reply process.

If you have any questions related to Spare Parts then please call: 0345 769 7356