Getting Started with Your Vileda Steam Mop
Thank you for purchasing a Vileda Steam Mop - here's your guide for everything you need to know!
Steam Mop Manual
FAQs
1.) Can I add scents or cleaning solutions when using my steam mop?
No, we don’t recommend using cleaning chemicals, natural oils, or scents with your steam mop. Just use water for the best and safest results.
2.) What’s the best product to use for descaling my steam cleaner?
Coffee machine descalers are the recommended choice, but you can also use vinegar. For full details, please check your user manual.
3.) Which surfaces in my home can I safely clean with my steam mop?
You can hygienically clean any sealed floor with your Vileda Steam Cleaner. Carpets can also be refreshed using the carpet glider.
4.) Can I wash the cleaning pads in the washing machine?
Yes! Vileda Steam cleaning pads are machine-washable up to 60°C. Just don’t use fabric softener, as it can reduce their performance.
5.) Is the steam safe for children and pets around the house?
Yes, the Vileda steam mop is chemical-free and safe for families. However, keep children and pets away while cleaning, as the steam is very hot and could cause burns on direct contact.
6.) How often should I descale my steam mop?
It depends on how hard your water is and how often you use the mop. As a general rule, descale every 6 months in regular usage.
7.) How long does the steam cleaner take to heat up?
Vileda steam mops heat up in just 15 seconds, so you can start cleaning almost right away. When you unplug the product and change room, plug it again, you don´t need to wait for the heat up time. You can keep using your steam cleaner immediately.
8.) What should I do if my steam mop stops producing steam?
First, check if the water tank has enough water and the device is fully heated. If the issue continues, your cleaner may need descaling. Follow the descaling instructions in your user manual.
9.) How often should I replace the cleaning pads?
The cleaning pads are machine washable and reusable. It is recommended to replace the mop refill every 6 months to maintain cleaning power..
10.) What is the best choice of water to be used?
You may use clean tap water or distilled/demineralized water. If in your area the water is hard a frequent descaling is necessary. To make your product last longer, we recommend demineralized or distilled water, in which case, descaling will be not necessary.
Still can't find what you need?
Please contact our customer service team using the form on this page here.